Account Recovery

[killerftw]

Hello. I haven't played in about a year. When I try to enter it comes out Error! This e-mail not exists! I try with the Lost Password system and same: Error! This e-mail not exists! I sent a support ticket and I get a reply that I have to provide some information about may accounts. After I did this a month has passed and no news or any information about it. Can someone help me with some information?

[iker006]

hello/Sir mam

i start this game at 2018 but when i back my old account is incorrect that why i make new account here at insanityflyff.
I e-mail your contact email but nothing happens.
Can i recover my old account? If not i will stop playing this game please ASAP

[iker006]

up up up up up up ASAP pls