Patch & Game Errors Guide

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Patch Errors


ErrorNumber: 2 Neuz.exe Run Error

Spoiler: 

Add the Insanity client folder to the exceptions list (whitelist) of your anti virus.

How to add exceptions?

Windows Defender: https://tinyurl.com/windowsdef
Avast: https://tinyurl.com/avast-exception
BitDefender: https://tinyurl.com/bitdefender-exception

Code: 0 Result: 4

Spoiler: 

This error usually occurs when the patcher is under stress and/or being updated. Close the patcher and try again about 5 to 10 minutes.

If you are still getting this error after a long period of time it may be an issue with your firewall or internet security software blocking the patcher from accessing the Internet.
Fix this by adding Client.exe and 1. Auto Launcher.exe to the exceptions/whitelist of your firewall and anti-virus software.

Code: 0 Result: 7

Spoiler: 

The server may be too busy to accept new connection or network problems are preventing your connection.

Check if you have a stable internet connection. Try to re-open the patcher.
Try to reset your router and/or direct internet connection.

Code: 0 Result: 9

Spoiler: 

Open your Task Manager, navigate to Processes and end the process called Client.exe.
Try to run the patcher again.

If that didn't solve your issue, there might be some corrupted files. Thus the installation path preventing new patches from being uncompressed and applied successfully. Removing temporary internet files or rebooting your PC may fix this.
If the above is not successful try reinstalling the game.

Code: 12002

Spoiler: 

Server may be over loaded and has multiple incoming connections at the moment. Keep retrying or restarting your patcher.

Code: 12002 Result: 7

Spoiler: 

Normally this means that the patch server is under more load than usual and may patch slowly or not at all. Sometime retrying is all you can do as the issue should resolve itself. If retrying does not help try restarting the patcher.

You can try adding Client.exe and 1. Auto Launcher.exe to the exceptions/whitelist of your firewall and anti-virus software.

Code: 12007

Spoiler: 

You need to add Client.exe and 1. Auto Launcher.exe to the exceptions/whitelist of your firewall and anti-virus software.

Code: 12007 Result: 2

Spoiler: 

You will want to make sure that you are NOT automatically obtaining a DNS server and instead setting it up so that you are "Using the following DNS server addresses" with your primary and alternate DNS to be;
216.231.41.2 and 199.166.31.3 or
(if that doesn't work) you can use 208.67.222.222 and 208.67.220.220 OR
8.8.8.8 and 8.8.4.4.

For instructions on how to do this, please visit the following links:

For Windows XP users: http://support.microsoft.com/kb/305553 (Follow steps 1-5)
For Windows Vista users: http://windows.microsoft.com/en-us/windows-vista/change-tcp-ip-settings (follow steps 1-3, and 6)
For Windows 7 users: http://windows.microsoft.com/en-us/windows7/Change-TCP-IP-settings (follow steps 1-3, and 6).

Code: 12029

Spoiler: 

The patcher is unable to reach the patch server.

Add Client.exe and 1. Auto Launcher.exe to the exceptions/whitelist of your firewall and anti-virus software.

Code: 12029 Result: 2

Spoiler: 

Start Internet Explorer > Tools > Internet Options > Advanced Tab > Reset

That did not fix it?
1) Open the CMD (command prompt)
2) Type this netsh int ip reset reset.log (press enter)
3) Type this netsh winsock reset catalog (press enter)
4) After it has successfully finished, reboot your PC.

Code: 12031 Result: 2

Spoiler: 

Add insanityflyff.com and flyforinsanity.com to your Web Shield URL Exclusion List. (do this in your anti-virus software)

Code: 12031 Result: 7

Spoiler: 

This can be caused by the three things listed below.

1. Connection is being blocked. Add Client.exe and 1. Auto Launcher.exe to the exceptions/whitelist of your firewall and anti-virus software.

2. Add insanityflyff.com and flyforinsanity.com to your Web Shield URL Exclusion List. (do this in your anti-virus software)

3. Also occurs if your Internet Explorer browser attempts to use a proxy. To fix this, go to Control Panel > Network and Internet > Internet Options > Connections Tab > LAN Settings > Uncheck all tick boxes > OK > OK.

Code: 12150 Result: 4

Spoiler: 

This is caused by a DNS error in the internet connection settings. To fix this issue, turn off your router/modem for 5 to 10 minutes.

You will want to make sure that you are NOT automatically obtaining a DNS server and instead setting it up so that you are "Using the following DNS server addresses" with your primary and alternate DNS to be;
216.231.41.2 and 199.166.31.3 or
(if that doesn't work) you can use 208.67.222.222 and 208.67.220.220 OR
8.8.8.8 and 8.8.4.4.

For instructions on how to do this, please visit the following links:

For Windows XP users: http://support.microsoft.com/kb/305553 (Follow steps 1-5)
For Windows Vista users: http://windows.microsoft.com/en-us/windows-vista/change-tcp-ip-settings (follow steps 1-3, and 6)
For Windows 7 users: http://windows.microsoft.com/en-us/windows7/Change-TCP-IP-settings (follow steps 1-3, and 6).

Code: 183 Result: 4 File not found

Spoiler: 

Wait for a while (10-15 minutes), then patch again.

Code: 2 Result: 2

Spoiler: 

You need to turn Internet Explorer back to Online Mode from Offline Mode.

1. Start Internet Explorer.
2. On the File menu, determine whether the Work Offline option is enabled.

If this option is enabled, a check mark appears next to Work Offline.
If this option is enabled continue with step 3.

3. On the Tools menu, click Internet Options.
4. In the Internet Options dialog box, click the Connections tab.
5. Make sure that the Never dial a connection option is selected.
6. Click the Advanced tab.
7. Under Browsing, click to clear the Enable offline items to be synchronized on a schedule check box, and then click OK.

Code: 3 Result: 6

Spoiler: 

This error means there is a missing folder in the client. To resolve this view your patchlog.txt file located in your Insanityflyff installation folder to see what folder you are missing and where, then create a new folder with the same name in the location it is missing from.

If the problem persists, or you can't find the patchlog, simply download a fresh client from our website.

Code: 5 Result: 6

Spoiler: 

Run the patcher as an Administrator to fix this issue. (Right click > Run As Administrator)

Code: Denied

Spoiler: 

Please log on an Administrator account on your computer to run the game. Or give access to your own primary account.

Createprocess failed: Code 740

Spoiler: 

Run the patcher as an Administrator to fix this issue. (Right click > Run As Administrator),
If the error persists, right click Client.exe and make sure it is running as Administrator.

Missing DLL Files

Spoiler: 

You need to have Visual C++ 2005 installed.

1. Go to https://www.microsoft.com/en-us/down....aspx?id=26347
2. Download and install vcredist_x86.EXE, even if you have 64bit Windows!
3. Restart your PC after the installation has been completed.
4. Run the patcher.

This is not a valid Win32 Application

Spoiler: 

This error can be caused by;
- Corrupted files, corrupted installer or unsuccessfully extracted files. To fix, download a new client installer with your anti-virus & firewall turned OFF.
- Hard drive is loaded with bad and invalid entries. To fix, use CCleaner or a similar program to clean your PC.
- Malware invasion or viral infection. To fix, scan your computer with a program such as Malwarebytes (recommended).

---

Game Errors


Version Mismatch. Try to patch again.

Spoiler: 

This means you files are out of date. Close the client down and run the patcher.

If the error still occurs delete Client.exe, flyff.a, data.res, dataSub1.res and dataSub2.res and repatch your client.

This will force your patcher to repatch the files to the latest version.

---- If the error still happens after trying the above, please make sure there is no other flyff client open.
[ANY flyff client, even the official client. This can interrupt the patcher.]

Could not find any compatible Direct3D devices.

Spoiler: 

Simply DELETE dbghelp.dll (the file can be found in your game folder).

Open this spoiler if the above did not fix your issue.

Spoiler: 

Spoiler: 

https://www.amd.com/en/supporthttps://www.nvidia.com/Download/Find.aspxhttps://downloadcenter.intel.com/pro...aphics-Drivers
- Chose a version that is older than yours by 1-2 versions
- Restart your PC and you are done!

HC::PE

Spoiler: 

Error found in your error logs.

HC::PE error happens when your network traffic is being read by another program.

This can be caused by a Packet editor or malware on your computer.

In 99% of cases malware is the cause of this issue. So make sure you are running an Antivirus and malware detection program and run a scan!

Flickering Mouse Cursor

Spoiler: 

To fix this problem go to your Insanity flyff folder and then right-click on Client.exe. Select properties and click on the Compatibility tab. Then mark the check box labeled "Disable display scaling on high DPI settings" then Apply, and OK. Run the game and your mouse problems should be fixed.

White screen that disappears

Spoiler: 

This issue is caused by the following:

1. Corrupted Res Files - To fix delete Client.exe, flyff.a, data.res, dataSub1.res and dataSub2.res and repatch your client.

2. Conflict with your Anti-Virus - Add Client.exe and 1. Auto Launcher.exe to the exceptions/whitelist of your firewall and anti-virus software.